IT Business Analyst EMEA

International CDI

Added 22/07/2020

  • Processes' migration to new SSC in Prague
  • Microsoft Dynamics CRM

À propos de notre client

We are looking for individuals who will be developing a new Shared Service Center based in Prague! Our Client is an international, stable and well-known company from medical sector that will migrate several processes from its subsidiaries to the heart of Europe. The company's purpose is to improve people's lives thanks to its professionals who are working together to achieve limitless possibilities.


  • Understands Commercial and Customer Service processes to assist business and stakeholders in driving process improvements with CRM applications
  • Participate and plans accordingly with CRM roll outs, releases and upgrades to CRM users
  • Perform gap analysis between a client's requirements and the functionality within Microsoft Dynamics CRM
  • Participates in design and testing of INTEGRATION and INTERFACE solutions as applicable while working in concert with company IT development & integration team
  • Help perform data migration activities as needed
  • Understanding of data models, tables, ability to write basic SQL queries and analysis - assist in data analysis in databases
  • Participate and plans accordingly with CRM roll outs, releases and upgrades to CRM users
  • Trains and troubleshoot with users at various business locations or via internet as required

Profil recherché

  • Undergraduate degree in business, or computer science, & or mathematics is required
  • Certified and or knowledgeable in Business Analysts processes
  • 2+ year experience with Microsoft Dynamics CRM cloud or on premise is required
  • Able to write basic SQL queries for analysis and design needs
  • Good verbal and written communication skills
  • Ability to configure, design and modify CRM entities
  • Understanding of Data models, Tables, Queries and Analysis needs

Conditions et Avantages

  • Base salary + bonus
  • Private medical healthcare
  • Life insurance
  • Sport card
  • Additional 5 days of vacation
  • Co-founded meals vouchers
  • Co-founded private pension insurance
Joanna Bysko
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Résumé du poste

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Joanna Bysko
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